Journal of AI-Driven Communication Engineering

Articles

Vol. 1 (2025)

Exploring Corporate Social Responsibility Enhancement with AI Strategies into Business Development: Literature Review

Submitted
October 2, 2025
Published
2025-10-02

Abstract

This a qualitative research approach investigates to explore how corporate social responsibility enhancement with artificial intelligence strategies into business development and discover the strategies that improve the CSR initiatives by assisting AI tools. The literature on AI-driven CSR that has emerged between 2018-2025 is reviewed in this study with a focus on how it affects customer satisfaction, business development, and digital leadership. AI technologies also provide businesses with cutting-edge capabilities for transparent reporting, real-time environmental monitoring, and predictive analytics to foresee environmental and social issues through rely on AI processes and adopting strategies that enhance and develop the businesses.

So that, through this research which recommended to integrate AI into CSR initiatives can boost a company’s reputation, data driven decision making, and positioning in the market. Also, conducting more future research to examine how AI strategies help to enhance CSR initiatives in various industries and sectors which to develop the businesses.

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